HME Premier Dealer • Trusted by 2,000+ QSR Locations • Serving Rocky Mountain & Southeast Regions
Drive Thru Down? We're Already On The Way
One team handles headsets, POS, cameras, networks, and digital signage across every location. No chaos. No finger-pointing. Just fast response you can count on.
We Answer The Phone
And if we can fix it remotely, we will — no charge.
One Partner. Zero Chaos.
All your tech. One team. No vendor runaround.
Techs Who Know Your Store
Same faces. Same Vans. Same Commitment.
More Uptime. More Profit
Your drive-thru stays moving and your stores stay open — even when equipment fails.
One Partner. Zero Chaos.
All your tech. One team. No vendor runaround.
Fast Fixes. Less Downtime.
One call. Rapid response. Techs you'll know by name.
More Uptime.More Revenue.
Your drive-thru stays moving and your stores stay open — even when equipment fails.
One Partner. Zero Chaos.
All your tech. One team. No vendor runaround.
Fast Fixes. Less Downtime.
One call. Rapid response. Real technicians.
When something breaks, the vendors blame each other.
Camera vendor blames the network.
Network blames POS.
POS blames the internet.
Hours go by — nothing gets fixed.
When you're preparing to open a new store, no one tells you what you actually need.
You're left guessing on POS networks, camera setups, drive-thru configuration, lane logic… The details you didn’t know you needed to know.
When critical equipment dies, support takes weeks — not hours.
A failed headset, dead camera, or broken base station can cost thousands…
before anyone even shows up.
The QSR Technology Industry Is Broken
And franchisees pay the price every day.
When something breaks, the vendors blame each other. Camera guy points to the network. Network points to POS. POS points to the internet. Hours go by — nothing gets fixed.
Meanwhile, 80% of your revenue is sitting in that drive-thru lane.
You shouldn't have to manage five vendors to run one drive-thru.
The real problem isn’t the technology — it’s the vendor chaos.
Too many vendors. Too little accountability. And the cost lands on you.
We Fix Everything
That’s Broken in the QSR Technology Industry
One accountable partner — no finger-pointing
Rapid response with real technicians
Consistent installs across every location
New build consulting—we catch problems before they cost you money
Expert phone support — many issues solved without a service call
One call. One team. Problem solved.
One Call Covers
Complete QSR Technology Solutions
Headsets & Comms
Crystal-clear drive-thru communication systems
Timers & Speed-of-Service
Track and optimize your service times
CCTV & Cameras
Security and monitoring solutions
Sound & Music Licensing
Background music, fully licensed
Digital Menu Boards
Dynamic displays that drive sales
Network & Data Runs
Reliable infrastructure setup
POS Installation
Point-of-sale setup & support
Now pioneering: AI-powered ordering & drive-thru automation
We Fix Everything
That’s Broken in the QSR Technology Industry
Headsets & drive-thru communication systems
Timers & speed-of-service displays
CCTV & security cameras
Sound systems & music licensing (ASCAP/BMI/SESAC approved)
Digital menu boards
Network management & cable/data runs
POS installation & support
One call. One team. Problem solved.
Now pioneering: AI-powered ordering & drive-thru automation
our story
The Team That Built It Is Back
Dave Gruthoff spent 25 years building the Rocky Mountain region's most trusted drive-thru service company. When he stepped away, new ownership ran it into the ground.
Loss of talent. Loss of customers. Loss of trust.
So Dave came out of retirement. He brought back the technicians who made it great. And together with Norm Snell, they rebuilt it as HM Communications — same team, same values, same commitment to the customers who never gave up on them.
Many of your stores already know us. Now it's official.
25 Years. Same Techs. Same Commitment.
25+
Years of drive-thru expertise in the Rocky Mountain region
Same Day
Response in Denver & Salt Lake — not 2-3 weeks
1 in 4
Issues solved over the phone — no truck roll, no charge
HME Certified
Factory-trained techs who know these systems inside and out
Real Techs. Real Relationships.
Our technicians aren't subcontractors dispatched from a national call center. They're employees — with vans in your market, 20+ years of experience each, and customers who know them by name.
Call and ask for Gus. Ask for Tim. They'll remember your store.
We keep your Stores Running and your Revenue Flowing
Your drive-thru is your business.
Every minute it’s down costs real money.
Everything we do is built around this one promise
Your stores stay online, operational, and ready to serve.
Consistent performance at every location
Eliminate failures. Eliminate surprises.
Fast fixes when it matters most
One call → real help → real solutions.
All your technology under one partner
Headsets, POS, cameras, networks, signage — all covered.
Peace of mind for owners & managers
A simpler, smoother operation from open to close.
SERVICES
Essential Drive-Thru Products & Parts
Simplify your operations with quick access to commonly replaced items. Order requests go straight to our team for fast fulfillment.
Battery Packs
Price starts at: $X–$Y
Keep your headsets running through every shift with durable replacement battery packs.
Battery Replacement
Price starts: $50-$200
Restore your phone's battery life with our efficient battery replacement services.
Water Damage Repair
Price starts: $50-$200
Comprehensive cleaning and repair to save your water-damaged device.
Charging Port Repair
Price starts: $50-$200
Fix faulty or damaged charging ports to ensure your phone charges properly.
Camera Repair
Price starts: $50-$200
Repair or replace malfunctioning front and rear cameras for clear and sharp photos.
Software Troubleshooting
Price starts: $50-$200
Resolve software issues, remove viruses, and optimize your device's performance.
WHEN YOU NEED US
ONE CALL. ALL THIS
Whether you run one store or one hundred, we're your single point of contact for every technology need — from emergency repairs to new construction.
Single Location Operators
Fast service. Fair prices. No runaround.
Your drive-thru is your lifeline. When something breaks, you need someone who answers the phone, shows up fast, and gets you back online — not a voicemail maze. We treat your one store like it's our only customer.
Multi-Unit Franchisees
One partner across all your locations.
Managing technology across 10, 50, or 100+ stores shouldn't mean managing 10 different vendors. We bring consistency, accountability, and one point of contact — so you can focus on running your business, not chasing down service calls.
New Store Developers
Technology planning from blueprint to grand opening.
The tile's going up. The architect forgot the low volt. Sound familiar? Get us involved early and we'll make sure your network, cameras, drive-thru, music, and digital signage are spec'd correctly — before change orders eat your budget.
TRUSTED BY OPERATORS
Keeping America's Favorite Drive-Thrus Running
From coast to coast, we support the franchisees behind the brands you know — with fast service, genuine parts, and one number to call.
Mountain West Wendy's | DVR McDonald's | Utah Del | Golden Spike |
Beans and Brews | Watson Management McDonalds
All brand and product names are trademarks or registered trademarks of their respective companies. All rights reserved. Franchise logos represent brands served by HM Communications customers and do not imply endorsement.
AUTHORIZED DEALER & TECHNOLOGY PARTNERS
Backed by the Industry's Best
We don't just install equipment — we partner with the manufacturers and technology leaders who build it. That means factory-trained techs, genuine parts, and access to the latest innovations in QSR technology.
All brand and product names are trademarks or registered trademarks of their respective companies. All rights reserved. Franchise logos represent brands served by HM Communications customers and do not imply endorsement.
Our Process
From First Call to Fixed — Here's How It Works
No phone trees. No vendor runaround. Just fast, accountable service from a team that knows your equipment inside and out.
Testimonials
What Operators Are Saying
"This was the most productive meeting we've had on this entire project. Everyone else just showed up to sell us something — these guys showed up to solve problems we didn't even know we had."
— Franchise Developer, Denver CO
"We used to juggle five different vendors for drive-thru, cameras, music, and networking. Now it's one call. That alone is worth it."
— Multi-Unit Franchisee, Utah
"Saturday morning, drive-thru went down. I called and someone actually answered. Tech was there by noon. I don't know any other company that operates like that."
— QSR Owner, Colorado
"The Advanced Exchange program saved us. Instead of waiting three weeks for a repair, we had a replacement headset in two days. Our drive-thru never skipped a beat."
— Regional Operations Manager, Mountain West
"Finally — one vendor that handles everything. No more finger-pointing between the camera guy, the POS guy, and the headset guy."
— Franchisee, Quick Service Restaurant
"They answer the phone. They show up. They fix it. That's all I ever wanted."
— Store Manager, Drive-Thru QSR
Testimonials
What Operators Are Saying
"This was the most productive meeting we've had on this entire project. Everyone else just showed up to sell us something — these guys showed up to solve problems we didn't even know we had."
— Franchise Developer, Denver CO
"We used to juggle five different vendors for drive-thru, cameras, music, and networking. Now it's one call. That alone is worth it."
— Multi-Unit Franchisee, Utah
"Saturday morning, drive-thru went down. I called and someone actually answered. Tech was there by noon. I don't know any other company that operates like that."
— QSR Owner, Colorado
ADVANCED EXCHANGE PROGRAM
Back Online in Days, Not Weeks
Broken headset? Don't wait 2-3 weeks for a repair. We ship you a replacement within 2-3 days — you send the broken one back after.
For just $69/month, your drive-thru never skips a beat.
The QSR technology partner for what's here — and what's coming.
Your Drive-Thru Can't Wait.
Neither Do We.
Or call us directly : 833-217-7432
dealer
Address: 39540 County Road 13, Elizabeth CO
Email:
Phone: (833) 217-7432
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